At Joyous Earth, we understand that sometimes plans change, so we’ve put together a cancellation policy that helps us manage our schedule efficiently, and ensures we provide the best service to all our clients:

• Cancellation window: Please notify us at least 24 hrs before your scheduled appointment to avoid any fees.
• No-show policy: If you don’t show up for your appointment and haven’t contacted us to cancel, a fee of  50% of the service cost will be charged.
• Rescheduling: You can reschedule your appointment 24 hours before the original appointment without any penalties. Any changes made within the 24-hour window may be subject to a fee.
• Emergency exceptions: We understand that emergencies happen! If you need to cancel last minute due to an unforeseen event, please reach out and we’ll be happy to discuss options on a case-by-case basis.

If you have any questions or need to make a change in your booking, if you have booked online check your confirmation email for the link to change your appointment up to 24hrs prior, you can also contact us through su*****@*********th.com or 0432379579.
We appreciate your understanding!